Product Returns - Julabo

Products are returned for any number of reasons and we encourage anyone who thinks there may be a problem or issue to fill out this product return request form. One of our fusionchef™ members will review it and contact you immediately with the next appropriate steps.

When returning products please have them cleaned and decontaminated. In the event a product has experienced contamination and/or residue may still be present, please seal the product in a plastic bag and provide a full SDS list of possible contaminates. We are very fond of our fusionchef™ members and want to ensure they take the appropriate product handling safety measures so no one goes home glowing green at night. We appreciate your help!

Salutation*
First Name*
Last Name*
Email*
Phone Number*
Preferred Method of Contact
Return Shipping Address
Company*
Address*
City*
Country*
State/Territory*
Province//Territory*
Zip/Postal Code*
Billing Address Checkbox
- Billing address is different from shipping address
Billing Address
Billing Address*
Billing Address City*
Billing Address Country*
Billing Address State/Territory*
Billing Address Province/Territory*
Billing Address Zip/Postal Code*
Product Information
Distributor Name
If you are returning a product for credit, you must notify your distributor in order to receive credit.

Item No. SKU/Model No.*

Where do I find this?
Serial No.*

Where do I find this?
Quantity*
Date Received
Reason for Product Return*
Brief Description of Problem, Damage, or Reason for Return*
Safety Instructions
With which fluids, cleaning detergents, materials has the instrument been in contact?*
Type of Fluids
Caustic **
Harmful to environment **
Toxic **
Dangerous to health **
Radioactive **
Non-hazardous
** If these types of fluids/materials are used with the instrument, it must be carefully cleaned or decontaminated before being returned to JULABO.
Other Information About this Product

A Factory restoration quote includes the repair of all cosmetic damages and returns the instrument to manufacturer's original specification. This service includes the removal of any customizations or modifications to the instrument that are not in accordance with factory specifications.
Factory Restoration
A Factory restoration quote includes the repair of all cosmetic damages and returns the instrument to manufacturer’s original specification. This service includes the removal of any customizations or modifications to the instrument that are not in accordance with factory specifications.
Confirmation*
- We hereby confirm that all necessary measures have been taken and the units present no danger to personnel or the environment.
CAPTCHA
Name
This field is for validation purposes and should be left unchanged.

Pearl Series

Diamond Series

Accessories

Pearl Series

Diamond Series

Accessories

Pearl Series

Diamond Series

Accessories

Pearl Series

Diamond Series

Accessories

Return Shipping Address

Billing Address

Safety Instructions

JULABO USA, Inc.